Privacy Policy
Last updated: 7 November 2026
1. Introduction
AERIEN MEDIA respects your privacy and aims to handle personal information responsibly.
This Privacy Policy explains how we may collect, use, store and share information when you visit https://www.aerienmedia.com, contact us, enquire about our services or engage us for a project.
AERIEN MEDIA is a proprietorship owned by Abhinav Valiyaveetil.
2. Information we may collect
Depending on how you interact with us, we may collect:
Contact information: Name, email address, phone number and business contact details.
Enquiry information: Messages, service requirements, project details and information submitted through our website or other communication channels.
Client and transaction information: Billing details, invoices, payment status and records needed to manage an engagement.
Project information: Materials, account access details and business information provided for the delivery of services.
Technical information: Information such as browser type, device information, IP address and website usage data, where collected through website infrastructure or analytics tools.
Please do not send passwords or sensitive personal information through ordinary email or website enquiry forms.
3. How we use information
We may use collected information to:
Respond to enquiries and provide quotations.
Communicate with prospective and existing clients.
Deliver and manage contracted services.
Process payments and maintain business records.
Provide project updates and customer support.
Improve our website and services.
Maintain security and prevent misuse.
Meet legal, tax, accounting and regulatory obligations.
4. Sharing of information
We do not sell personal information to third parties.
We may share relevant information with service providers where necessary to operate our business or deliver services. These may include payment processors, website and hosting providers, communication tools, analytics providers and software platforms.
We may also disclose information where required by law, a lawful request or to protect our rights and the security of our business.
5. International clients and transfers
AERIEN MEDIA may work with clients in different countries. Where information is processed or stored across borders, we will take reasonable steps to handle it in accordance with applicable legal requirements and the arrangements governing the relevant service providers.
6. Data retention
We retain information for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business and financial records, resolving disputes and meeting legal obligations.
Retention periods may vary depending on the type of information and applicable requirements.
7. Data security
We take reasonable measures intended to protect information against unauthorised access, loss, misuse or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Cookies and analytics
Our website or its service providers may use cookies or similar technologies to support website functionality, understand usage and improve performance.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
If analytics, advertising or other tracking tools are used on the website, the relevant information may also be processed under the policies of those providers.
9. Your privacy rights
Depending on applicable law, you may have rights to request access to, correction of or deletion of certain personal information, or to raise an objection or concern about its processing.
To make a privacy-related request, contact us using the details below. We may need to verify your identity before responding.
10. Third-party websites
Our website or communications may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies separately.
11. Children’s privacy
Our services and website are intended for business and general audiences, not specifically for children. We do not knowingly seek to collect personal information from children through our website.
12. Changes to this policy
We may update this Privacy Policy periodically. Any revised version will be published on our website with an updated date.
13. Contact us
For questions, requests or concerns about this Privacy Policy, contact:
AERIEN MEDIA
Privacy contact: Abhinav Valiyaveetil, Proprietor
Email: contact@aerienmedia.com
Phone: +91 91210 75804
Registered office:
Block C, Flat No. 212, Shanta Sriram Satellite Township, Pet Basheerabad, Hyderabad, Jeedimetla, Ranga Reddy, Telangana – 500055, India.